Macy’s Celebrates Pride + Joy With the LGBTQ Community During June’s Pride Month

Macy’s honors National Pride Month through participation in Pride parades nationwide, special in-store events, exclusive merchandise and more

This June, Macy’s celebrates National LGBTQ Pride Month with its customers, colleagues and local communities via in-store events, local Pride parade celebrations, organization sponsorships and special merchandise available at Macy’s stores nationwide and on macys.com. Pride + Joy, the company’s annual LGBTQ campaign, continues to highlight Macy’s long-standing commitment to diversity, equality, inclusion and respect for all. Macy’s is committed to equality and diversity in all areas of business as evidenced by the company’s consistent achievement of a 100 percent score on the Human Rights Commission’s Corporate Equality Index, the national benchmarking tool on corporate policies and practices.

Macys Pride-Joy LOGO

Macys Pride-Joy LOGO


Macy’s core value of acceptance is reflected in our commitment to supporting the LGBTQ community through the fostering of an inclusive culture and environment that inspires our colleagues and customers to be their authentic self, every day,” said Kristyn Doar-Page, Macy’s vice president of Diversity and Inclusion. “Through our annual Pride + Joy campaign, Macy’s joins community equality celebrations nationwide with in-store special events and support for local charity partners.

As part of this year’s Pride + Joy campaign, Macy’s will support its local colleagues at more than 20 Pride parade celebrations across the nation. This includes a platinum sponsorship and the debut of a new specially designed float at this year’s New York City Pride Parade. In addition, a host of special in-store Pride festivities will highlight the latest fashions for customers, celebrate love and equality, and help local charities reach new audiences while featuring guest appearances by local DJs, celebrities, and LGBTQ influencers.

Macy’s is supporting its colleagues at Pride Parades held in the following cities:

  • Guam – Saturday, June 2
  • Puerto Rico – Sunday, June 3
  • Boston, MA – Saturday, June 9
  • Birmingham, AL – Saturday, June 9
  • Los Angeles, CA – Sunday, June 10
  • Columbus, OH – Saturday, June 16
  • Houston, TX – Saturday, June 23
  • St. Petersburg, FL – Saturday, June 23
  • Cincinnati, OH – Saturday, June 23
  • Minneapolis, MN – Sunday, June 24
  • San Francisco, CA – Sunday, June 24
  • New York City, NY – Sunday, June 24
  • St. Louis, MI – Sunday, June 24
  • Seattle, WA – Sunday, June 24
  • Chicago, IL – Sunday, June 24
  • Lexington, KY – Saturday, June 30
  • San Diego, CA – Saturday, July 14
  • Space Coast, FL – Saturday, September 29
  • Orlando, FL – Saturday, October 13
  • Atlanta, GA – Sunday, October 14

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Lord & Taylor Flagship Store Will Debut on Walmart.com With More Than 125 Premium Brands

Lord & Taylor to be Featured in Walmart.com’s New Fashion Destination

Walmart.com and Lord & Taylor today announced that the companies will begin to roll out the new Lord & Taylor flagship (0nline) store on Walmart.com in the coming weeks. The flagship, which will debut with more than 125 brands, including Tommy Bahama, Vince Camuto, Miss Selfridge, La La Anthony, Lucky Brand, H Halston and Effy, will be part of Walmart.com‘s broader fashion destination. Customers can shop fashion on Walmart.com by visiting Walmart.com/fashion.Lord and Taylor Logo

The Lord & Taylor flagship store features thousands of trend-right styles, including women’s, men’s, and kids’ clothing, shoes, handbags, accessories, and jewelry, that will be updated regularly. Customers can shop by category, shop by brand, or draw inspiration from editorial stories. Orders over $35 will be eligible for free two-day shipping.

Lord & Taylor on Walmart.com Item Page

Lord & Taylor on Walmart.com Item Page

As part of the Walmart.com redesign, and our commitment to establish Walmart.com as a destination for fashion, we recently relaunched our new fashion shopping experience. The new experience is aligned with how customers shop the category, with editorial elements that inspire customers to browse and buy, and has already generated positive customer response,” said Denise Incandela, Head of Fashion, Walmart U.S. eCommerce. “The next step is the launch of the Lord & Taylor flagship store, which introduces exciting new premium brands to our customers.Walmart Continue reading

TripAdvisor Recognizes World’s Best Airlines With 2018 Travelers’ Choice Awards

Global Flyer Reviews Reveal Singapore Airlines as Best in the World; Southwest is Top U.S. Airline

TripAdvisor®, the travel planning and booking site, today announced the winners of its Travelers’ Choice® awards for airlines, identifying travelers’ favorite carriers around the globe. For 2018, Singapore Airlines was named the number one airline in the world and Southwest Airlines ranked as the best U.S. carrier. Award winners were determined using an algorithm that took into account the quantity and quality of airline reviews and ratings submitted by travelers worldwide, over a 12-month period on TripAdvisor Flights.

TripAdvisor New  Logo

TripAdvisor Logo

Following the success of last year’s inaugural Travelers’ Choice awards for airlines, the 2018 award categories expanded to honor 69 airlines that provide exceptional value and service across the world. In addition to the world list, the Traveler’s Choice awards recognize the best airlines in seven regions including Asia, Europe, North America, Latin America, South Pacific & Oceana, Africa & Indian Ocean, and the Middle East. The awards also recognize the top airlines in four distinct service classes: International First Class, Business Class, Premium Economy and Economy. The hallmarks of Travelers’ Choice award winners are outstanding service, quality and value.

Class of Service Global Winners: Recognizing airlines around the world that provide a consistently exceptional passenger experience in each cabin

Best First Class: Singapore Airlines, Singapore
Best Business Class: Qatar Airways, Qatar
Best Premium Economy: Air New Zealand, New Zealand
Best Economy: Singapore Airlines, Singapore

We’re thrilled to recognize the global TripAdvisor community’s favorite airlines and shine a spotlight on the carriers around the world that provide the very best flying experiences,” said Bryan Saltzburg, senior vice president and general manager for TripAdvisor Flights. “As the airline industry introduces new fare products and a widening array of in-flight offerings, consumers continue to seek out the carriers that deliver value and a quality experience. The Travelers’ Choice awards for airlines recognize the carriers that exceed passenger expectations and receive top marks from travelers.

Asian Carriers Flying High
Among the global top 10, Asian carriers dominated with four airlines on the list (Singapore Airlines, Japan Airlines, EVA Air and Korean Air); followed by the Middle East with two airlines (Emirates and Qatar Airways).

Top 10 Airlines in the World: Recognizing airlines around the world that deliver consistently exceptional experiences to the global traveler

1. Singapore Airlines, Singapore
According to a TripAdvisor reviewer: “
I flew from Sydney to Singapore in business class. The food was the best I have had in the last ten years. Service was great and the staff actually wanted to be there. One of the best, if not the best airline.”

2. Air New Zealand, New Zealand
According to a TripAdvisor reviewer: “
The flight attendants are friendly, courteous, professional, and dedicated to customer service. The dinner was excellent, even in Economy class, and there was complimentary NZ red and white wine. Even the safety videos are entertaining. I wouldn’t fly any other airline between the U.S. and New Zealand.

3. Emirates, United Arab Emirates
According to a TripAdvisor reviewer: “
This airline is the essence of style, class and comfort. Everything I had expected was surpassed. From their presentation, to their service, which is professional, but does not override their personable approach to travellers. The Airbus is huge, but the atmosphere within is comfortable, seats are wider, windows are bigger.

4. Japan Airlines, Japan
According to a TripAdvisor reviewer: “
This airline carrier is exquisite and features great on board meal service, drink service, and the entertainment is great. They provide excellent service with exceptional leg room. This airline is truly above most others and comes with outstanding crew members.”

5. EVA Air, Taiwan
According to a TripAdvisor reviewer: “
One of the things that separates EVA out from other airlines is in the little things. I was blown away by the novelty of the “Character” flight we took. Everything from the pillows to the meals – it was Hello Kitty cuteness overload. Kids’ meals are excellent. These small personal touches made our entire flight experience so much nicer!”  

6. Southwest Airlines, United States
According to a TripAdvisor reviewer: “
We choose to fly Southwest whenever we can. Their flights are on time and the service is friendly and efficient. We don’t mind not having assigned seats. Bags fly free, and we always check ours. Frequent Flier miles are easy to accumulate with their membership program.

7. Jet2.com, United Kingdom
According to a TripAdvisor reviewer: “
We have just come back from Portugal and all I can say is what a fab service from jet 2. From start to finish, they made my holiday less stressful. I have never been with them before and can certainly say they’re better than most other companies I have been with.”

8. Qatar AirwaysQatar
According to a TripAdvisor reviewer: “
I’ve traveled a lot in my life and Qatar is one of my favourite airlines to travel with. The bar in a380 (business class) is the best. The service regardless of class is fab. The treatment of frequent fliers is great… food very tasty for economy … and very big portions… Entertainment is top notch. They are one of my favourite airlines for eco travel.”

9. Azul, Brazil
According to a TripAdvisor reviewer: “
Azul is a lovely airline, employing a fleet of Embraer regional jets offering 2 + 2 seating. Service is efficient and you always get a package of “aviõezinhos” (airplane shaped gummy bears) to chew on the short domestic hops.”

10. Korean Air, South Korea
According to a TripAdvisor reviewer: “
We traveled from Chicago to Hong Kong with our toddler, and could not have been more pleased with the experience. Basic economy on KA is basically economy plus on other (especially US-based) airlines. The flight staff actually made me like the experience, rather than detract from it. I’ll be flying KA whenever possible in the future.

We are honoured to be this year’s recipient of the Best Airline in the World title in the prestigious TripAdvisor Travellers’ Choice Awards for Airlines 2018. The award is a validation of the hard work and dedication of our thousands of staff all around the world, who focus their attention every day on ensuring that Singapore Airlines remains competitive on a global level,” said Singapore Airlines’ CEO, Mr. Goh Choon Phong. “Our business model is based around three main pillars – product leadership, service excellence and network connectivity. We are continuing to invest heavily in all three areas to ensure we have industry-leading offerings that meet and exceed our customers’ expectations, both on the ground and in the air. Continue reading

LVMH Announced Revenue Growth in 2017 First Quarter

LVMH Moët Hennessy Louis Vuitton, the world’s leading high-quality products group, recorded revenue of 9.9 billion Euros for the first quarter 2017, an increase of 15%. Organic revenue growth* was 13% compared to the same period of 2016, an increase attributable to all business groups. Positive growth was achieved in Asia, Europe, and the US.lvmh-logo

During the first quarter, LVMH benefited from a favorable comparison base, particularly in Europe, where activity was affected last year by the impact of the November 2015 attacks in Paris. The trend currently observed cannot reasonably be extrapolated for the full year.

The Wines & Spirits Business Group recorded organic revenue growth of 13% in the first quarter of 2017. Champagne volumes increased by 7% over the period. Europe and the US markets continued to grow. Hennessy cognac saw volumes increase significantly which could impact the availability of stocks for the rest of the year. Momentum remains positive in the United States, while demand in China confirms the trends of 2016.

The Fashion & Leather Goods Business Group achieved organic growth of 15% in the first quarter of 2017. Louis Vuitton achieved a good start to the year, driven by creative momentum in all of its businesses. The recent Autumn-Winter show in the Marly courtyard at the Louvre was very well received. Fendi continues its good performance, supported by its leather and ready-to-wear lines. Céline, Kenzo, Loewe, and Berluti showed progress. Givenchy announced the arrival of a new Artistic Director. Marc Jacobs continued its product lines changes and its restructuring. Rimowa, which recently joined the LVMH Group, will be consolidated as of the second quarter.

In Perfumes & Cosmetics, organic revenue growth was 12% in the first quarter of 2017. Parfums Christian Dior recorded good growth with the success of its make-up and the continued vitality of its perfumes J’adore and Sauvage. At Guerlain, the launch of the new women’s fragrance Mon Guerlain, embodied by Angelina Jolie, was a highlight of the quarter. Parfums Givenchy benefited from the success of its lipstick lines, which had rapid development in Asia. Kat Von D, launched exclusively in January at Sephora in France, is growing well. Maison Francis Kurkdjian is joining the LVMH Group.

The Watches & Jewelry Business Group recorded organic revenue growth of 11% in the first quarter of 2017. Bvlgari gained market share and continued to innovate with new models in its emblematic jewelry lines. TAG Heuer successfully launched its new Connected Modular 45 watch. Several innovations presented by LVMH’s watch brands at the Baselworld watch fair were given an excellent reception, including a new edition of the Autavia by TAG Heuer, the new Octo Finissimo Automatic, and Serpenti Skin watches by Bvlgari and the Defy El Primero 21 by Zenith.

In Selective Retailing, organic revenue growth was 11% in the first quarter of 2017. Sephora gained market share around the world and continues to record revenue growth. The US market is growing well, China confirmed the trend already observed at the end of 2016. Momentum at DFS in Asia improved while the T Gallerias opened in Cambodia and Italy in 2016, continued their development.

In a particularly uncertain environment, LVMH will continue to focus its efforts on developing its brands, maintain strict control over costs and target its investments on the quality, excellence, and innovation of its products and their distribution. The Group will rely on the talent and motivation of its teams, diversification of its businesses and good geographical balance of its revenue to reinforce, once again in 2017, its global leadership position in luxury goods.

During the quarter and to date, no events or changes have occurred which could significantly modify the Group’s financial structure.

In million euros

Q1 2017

Q1 2016

% change
Q1 2017 / Q1 2016

 

 

 

 

Reported

Organic*

 

Wines & Spirits

1 196

1 033

+ 16 %

+ 13 %

 

Fashion & Leather Goods

3 405

2 965

+ 15 %

+ 15 %

 

Perfumes & Cosmetics

1 395

1 213

+ 15 %

+ 12 %

 

Watches & Jewelry

879

774

+ 14 %

+ 11 %

 

Selective Retailing

3 154

2 747

+ 15 %

+ 11 %

 

Other activities and
eliminations

(145)

(112)

 

Total LVMH

9 884

8 620

+ 15 %

+ 13 %

 

* with comparable structure and constant exchange rates 

Retail News: Nordstrom Is Nation’s Favorite Fashion Retailer, New Market Force Study Finds

Annual Retail Study Also Uncovers Top Shoe Brands, And Trends In Consumer Confidence, Wearables And E-Commerce

Nordstrom’s fan base is as fervent as ever. For the fifth time in a row, Nordstrom ranked as the nation’s favorite fashion retailer in an annual retail industry study conducted by Market Force Information (Market Force). Market Force polled over 10,000 consumers for the study, which ranks top fashion retailers, reveals retail technology trends and looks at spending plans and habits.

market%20force%20logo

Market Force Information (Market Force) logo

The survey was conducted online in December 2016 across the United States. There was an overall pool of 10,714 respondents covering all four U.S. Census regions. Within the survey pool, 7,241 reported shopping for fashion at a favorite retailer within the past 90 days, and 5,494 reported shopping for shoes within the past six months. There was a broad spectrum of income levels, with 54% indicating incomes of over $50,000 a year. Respondents’ ages ranged from 18 to over 65. Approximately 75% were women and 25% were men. For the rankings, Market Force asked participants to rate their customer satisfaction with their most recent fashion retailer experience, and their likelihood to refer the brand to others. The results were averaged to attain a Composite Loyalty Score. Only retailers with at least 100 locations were included.

Dillard’s and T.J. Maxx Climb Higher in Rankings

Nordstrom, which has built a reputation for incomparable customer service, ranked first among the retailers studied with a score of 64%, up 6% from 2016. Dillard’s made even larger strides from last year, gaining 16% percentage points to rank second with 54%, and was closely trailed by off-price retailer T.J. Maxx, which earned a 53% score. Ann Taylor and Nordstrom Rack landed in the top of the rankings, after not making the cut last year, tying with Kohl’s for fourth place. [See Graph 1].

graph-1-2017-fashion-retailer-rankings

Graph 1 – 2017 Fashion Retailer Rankings

Nordstrom Top for Value, Dillard’s for Creating Full Looks

In the attributes that set one retailer apart from the others, Nordstrom, Ann Taylor and Dillard’s all performed exceedingly well. Overall-winner Nordstrom ranked first for value, atmosphere, and ease of finding items, while Dillard’s took the No. 1 spots for creating a look and finding correct sizes. Ann Taylor landed in the top three in all of these categories. T.J. Maxx and Ross were called out for merchandise selection, and American Eagle has the fastest checkout speeds. [See Graphs 2 and 3].

graph-2-rankings-by-attributes-1

Graph 2 – Rankings by Attributes

graph-3-rankings-by-attributes-2

Graph 3 – Rankings by Attributes

Sizing up Sales Support

Despite the fact that sales assistance is shown to boost satisfaction and sales, less than half (42%) of consumers report being helped by an associate during their last shopping trip. Lane Bryant’s and Nordstrom’s associates assisted customers most often, while Target and T.J. Maxx shoppers received the least help. [See Graph 4].graph-4-sales-associate-effectiveness-by-retailer

Sales associates are the front-line representatives for retailers, and how they engage with customers can make or break the shopping experience and impact sales,” said Cheryl Flink, chief strategy officer for Market Force Information. “The research shows that 90% of customers who were assisted by a sales associate bought something. When customers were not assisted, only 82% made a purchase. That 8% difference in conversion rate is a key reason why fashion retailers need to invest in their sales staff.” Continue reading

The Business of Fashion: Tom Ford Names Brian Blake President And Chief Operating Officer Of Tom Ford International

Tom Ford announced today the promotion of Brian Blake to President and Chief Operating Officer of TOM FORD INTERNATIONAL. He will report directly to Tom Ford, Chief Executive Officer. His appointment is effective immediately. In addition to his role as President, Blake will assume the responsibilities of Tom Mendenhall who has left his position as Executive Vice President and Chief Operating Officer to pursue other opportunities.

tom-ford-logo-tom-ford-international

Tom Ford logo (Tom Ford International)

Most recently Blake has held the position of Chief Executive Officer of Distribution and Manufacturing within the company. In his newly expanded role, Brian will oversee all business activities and operations for TOM FORD INTERNATIONAL.

Blake, a 40-year veteran of the fashion industry, has extensive experience in the luxury sector. Prior to joining TOM FORD INTERNATIONAL, Blake served as President and CEO of Gucci Worldwide, COO and Commercial Director Worldwide for Prada and Miu Miu and President and COO Worldwide for Burberry.

Tom Ford commented: “I have known and worked with Brian Blake for the past 27 years since we began our working relationship and friendship at Gucci in 1990. We have grown and developed together over that time and most recently worked closely together at TOM FORD INTERNATIONAL. Brian is a rare creature in our industry as he is highly analytical and practical yet also has tremendous people skills and is a proven leader. He has made many great contributions to TOM FORD INTERNATIONAL and I look forward to a new chapter in our growth and development with Brian at my side.”

Blake commented: “Since I joined TOM FORD INTERNATIONAL, I have had the privilege of working alongside an outstanding team of talented individuals who have significantly contributed to the growth of our company. I am honored to be part of this exceptional organization and look forward to working closely with Tom Ford as we continue to build our business and reputation as the world’s leading luxury brand.”

Tom Ford announced the creation of the TOM FORD brand in April 2005 and was joined in this venture by former Gucci Group President and Chief Executive Officer Domenico De Sole, who serves as Chairman of the company. In that same year, Ford announced his partnership with Marcolin Group to produce and distribute optical frames and sunglasses, as well as an alliance with Esteé Lauder to create the TOM FORD Beauty brand. In April 2007, his first directly owned flagship store opened in New York at ‪845 Madison Avenue and coincided with the debut of the TOM FORD Menswear and Accessory collection. In September 2010, during an intimate presentation at his Madison Avenue flagship, Ford presented his much-anticipated Womenswear collection. Presently, there are 124 freestanding TOM FORD stores and shop-in-shops in locations such as New York, Toronto, Beverly Hills, Zurich, Milan, Puerto Banus, Moscow, Osaka, Atlanta, Las Vegas, Baku, Dubai, Tokyo, Seoul, Montreal, San Francisco, Beirut, Hong Kong, Shanghai, New Delhi, Rome, London, Munich, Beijing, and Sydney.

Revlon Announces Linda Wells to Join Company as Chief Creative Officer

Revlon, Inc. announced the appointment of Linda Wells to the new role of Chief Creative Officer at Revlon. In this capacity, Ms. Wells will be responsible for overseeing the look and feel of the Company’s brands across all consumer touch points including advertising, product innovation, packaging, digital and social presence, and point of sale. Working collaboratively with the Marketing, Product Development and Research & Development teams, Ms. Wells will support the brands’ strategic growth priorities. Ms. Wells will report to Mr. Fabian Garcia, President & CEO of Revlon and will officially join the company on February 13, 2017.revlon-logo

Mr. Garcia stated, “As we continue to strengthen our portfolio of iconic brands, Linda’s extensive knowledge of the beauty industry and her experience assessing and reporting on the global beauty sector will elevate the prestige, image, and execution of our brands. She will also be integral to ensuring the glamor, sophistication, and innovativeness that are original to both Revlon and Elizabeth Arden brands’ iconic heritage.”

Ms. Wells is the Founding Editor in Chief of Allure magazine, allure.com, and the Allure video channel. During her 25-year leadership tenure, she created the Allure Best of Beauty Awards, the Best of Beauty seal, and the Allure Beauty Box subscription service. Highly respected in the industry Ms. Wells is recognized as an innovator in media and in beauty. In addition to establishing Allure as the preeminent beauty authority, she provided the highest level of journalistic coverage on important health and beauty topics for her readers.

Most recently, Ms. Wells was contributing beauty editor at large at New York Magazine’s The Cut and the producer of “The Linda Wells Report,” a beauty magazine within Hearst’s Harper’s Bazaar, Elle, Marie Claire, Cosmopolitan and Town & Country since March 2016.

Ms. Wells has a BA in English Literature from Trinity College and resides in New York City with her two sons.